Terms of Use

BUSINESS IDENTITY

The current Terms of Use lay down –inter alia- the terms and conditions of our website www.pawtopia.gr. Where in this statement a reference is made in the term “the Company”, it shall mean the business trading under the name Eirini Manousou, Trade Register Number of 167928303000 and with Tax Identification Number (T.I.N.) 067561424 of the Public Tax Office of IG Athens having its principal operating office in Efpalinou 21, Athens.
The www.pawtopia.gr is the online store created by Eirini Manousou. The head office of the e-shop is based in Athens, (Efpalinou 21). The online store operates in the electronic address www.pawtopia.gr under the terms and conditions laid down herein.
The e-shop www.pawtopia.gr has set as a primary goal the best possible customer service for the clients, who visit the website www.pawtopia.gr by establishing a climate of trust among them.
It is crucial that the clients of the e-shop www.pawtopia.gr be informed and safeguarded, and for that reason it is of utmost importance that the online visitors/clients of the e-shop be informed about the following terms of use.

INTRODUCTION

The use of the online store www.pawtopia.gr is governed by the present terms and conditions, which the users are invited to read carefully and to comply with them. The e-shop www.pawtopia.gr considers that the users have read carefully and are aware of the terms of use before visiting www.pawtopia.gr. With the users’ entrance in this website and the use of www.pawtopia.gr online store there it is presumed that you have read the terms of use, accept the terms, and waive any claim that may arise from visiting www.pawtopia.gr, since the use of www.pawtopia.gr implies the explicit and unconditional consent and agreement to these specific terms and conditions. All transactions made through www.pawtopia.gr are governed by the Law of the Hellenic Republic and European Law regarding e-commerce, as well as by the Law of Consumer Protection (Law 2251/1994) regarding distance sales.
The lawful proprietor of the e-shop www.pawtopia.gr reserves the right to modify or update transactions terms and conditions without any notice, undertaking the obligation to inform consumers via online store’s website www.pawtopia.gr or/ and via any other proper means, for any change, modification or addition.
The nullity of any certain terms herein does not invalidate the rest of the terms and conditions herein. The non-exercise by the lawful proprietor of the e-shop www.pawtopia.gr of the present terms of their rights does not mean that they waive them. The lawful proprietor of the e-shop is not liable for breach of these terms due to reasons of force majeure, such as extreme weather, earthquakes, floods, fires, emergency situations, etc.

PERSONAL DATA PROTECTION

The protection of your Personal Data is very important to the lawful proprietor of the e-shop www.pawtopia.gr, Eirini Manousou, that is why the aforementioned e-shop conforms to the General Data Protection Regulation (hereinafter referred to as “GDPR”) of the European Union. The aim is the protection of the personal data that are to be collected and processed. Eirini Manousou’s e-shop www.pawtopia.gr understands and shares your concerns related to your personal data.
Eirini Manousou’s business object is among others the sale, through the e-shop www.pawtopia.gr, of accessories and products in general for pets. Moreover, this Privacy Statement, describes the types of data which are subjected to Processing by the e-shop www.pawtopia.gr, the way the said data are processed, as well as the purpose of the said processing. Additionally, in this privacy statement, you can find information and details regarding your Personal Data processing related with specific offered services. The current Privacy Statement, governs every interaction with Eirini Manousou’s business.
Personal data is data that can be used for the identification of a natural person.
You may be asked to provide personal data in the context of any contact, transaction and -generally- every interaction with the e-shop www.pawtopia.gr and/or with a related legal entity of this e-shop. The e-shop, and its affiliates, may share your personal information with each other and use them in accordance with this Privacy Policy. The e-shop www.pawtopia.gr, may exchange with it’s related legal entities your personal information and use them pursuant to the current Privacy Policy. They also may combine them with other information, in order to provide and improve our products and services as well as the content of the said services and/or the advertisement of our business activity.
The e-shop www.pawtopia.gr collects data from you, through your interaction with the e-shop. Our intention is to collect only the absolutely necessary Data, which are specific and appropriate for the intended purpose of the collection.
The collection and -generallygenerally- the processing are conducted for different purposes which are described below. Among these goals is the effective operation of the e-shop www.pawtopia.gr by providing its clients with the best experiences with its products and services. Certain data are provided directly from you, for example when you create an account in the www.pawtopia.gr e-shop, or when you buy a product or contact the e-shop.
The e-shop www.pawtopia.gr relies on various legal grounds and rights (“legal basis”) for the processing of your personal data, such as your consent, the legitimate interests of the e-shop, the necessity of concluding an agreement with you and/or performing contract obligations to you, as well as the e-shop compliance with the legal duties for various purposes described below.
Additionally, data from third parties may be acquired. The data received from third parties is protected in accordance with the described practices in this Notice, alongside with the possible additional restrictions enforced by the data provider. For instance, when you purchase our products through Amazon, it is possible that your data to be delivered to the e-shop www.pawtopia.gr.
When you will be asked to provide your personal data, you can refuse. However, some of the Services and Products provides by www.pawtopia.gr e-shop require certain personal data, in order to respond and provide the product or the service. If you choose not to supply your Data which are necessary for the function and the provision of a product or service to you, you will not be able to use this specific product or service. Similarly, in case your personal data is to be collected in compliance with law or for the purposes of concluding and performing a contract with you, and you do not provide your personal data, the contract shall not be able to be concluded and performed.
You can read more about Privacy by referring to the Personal Data Privacy Statement posted on www.pawtopia.gr.

COOKIES

A cookie is a small piece of text stored on your device for data retention and they may be recalled from a web server from where it has been installed. The e-shop www.pawtopia.gr use cookies and similar technologies to save and fulfil your preferences and settings to help you sing up for its services, to prevent fraud, to analyze the competency of its products and other legitimate purposes, as it is described below. The e-shop www.pawtopia.gr uses cookies as part of facilitation and function of its online services, making your next visit and browsing experience easier and more useful to you. Cookies are small pieces of text (text files) send and stored on the user’s computer allowing websites such as www.pawtopia.gr to function without any obstructs and technical failures, to collect multiple user’s preferences, to recognize regular users, to facilitate user’s log in and of course for statistical purposes, in order to determine the locations where our online shop services are useful, more popular for marketing reasons. The e-shop uses cookies to provide you with information and complete your orders. You shall keep in mind that cookies are absolutely necessary for the effective and unobstructed function of the website www.pawtopia.gr. Information stored in the website’s cookies are used exclusively from www.pawtopia.gr and partner businesses e.g. Google for statistical purposes. The user may further set up rules on its browser to do not store cookies, either generally or on a case by case basis, or to select automatic deletion of cookies after exiting the website.
You can read more about Privacy by referring to the Personal Data Privacy Statement posted on www.pawtopia.gr.

COPYRIGHT

All contents of www.pawtopia.gr including images, photographs, graphics, texts and generally all records are intellectual property and trademarks of www.pawtopia.gr are protected by the relevant provisions of the Hellenic Republic and European law. It is forbidden to copy, modify, alter, model, reproduce, distribute, transmit, sell, republish, send data in any way and any information (in whole or in part) provided on this website by any means or means without the prior written permission given by the lawful proprietor of the e-shop, Eirini Manousou.

SOCIAL MEDIA

The pages of the online store www.pawtopia.gr allow the visitor / user to use social networking tools that either refer to external pages related to the e-shop or display relevant information on the profile of the respective user in the corresponding social media networking to choose from. The use of any of the links for social networking add-ons is subject to the terms of use of the network.

PURCHASES

Buying Procedure

The e-shop www.pawtopia.gr sets as its goal to serve you through a simple, fast, safe and enjoyable transaction process: Navigate to www.pawtopia.gr, select the goods you are interested in and wish to buy through the large collection of www.pawtopia.gr. Add them to the SHOPPING BAG by clicking on the relevant BUTTON ADD TO BAG icon which is unique for any purchase you make during a visit to www.pawtopia.gr. This way you create your order. Next, follow the steps of the short payment process (CHECK OUT) to finish sending your order, after filling in the required fields. Upon completion of the ordering process you will receive from us an informative e-mail with the confirmation of receipt of your order.
In case you wish to make a phone order you can call us at (+30) 698 65 86 266

Product Availability

If any of the goods you ordered is not immediately available, Eirini Manousou’s e-shop www.pawtopia.gr shall contact you by e-mail or phone within a reasonable time from the placement of the order to let you know the possible delivery time. In this case, if you feel that this period does not satisfy you, you may request the withdrawal of the order or replace it with another commodity you wish. The remaining goods of your order can be shipped normally.

Order Cancellation

If for any reason you wish to cancel your order after registering and completing it on www.pawtopia.gr you should contact the customer service of the e-shop at www.pawtopia.gr via e-mail at info@pawtopia.gr or by phone at (+30) 698 65 86 266 .

Πολιτική Αλλαγών

Σε περίπτωση που επιθυμείτε την αλλαγή, επιστροφή/ αντικατάσταση κάποιου προϊόντος θα πρέπει να ακολουθήσετε την Πολιτική Αλλαγών/Επιστροφών που αναλυτικά περιγράφεται στο ηλεκτρονικό μας κατάστημα www.pawtopia.gr. Επισημαίνεται ότι, εν όψει της διάταξης του άρθρου 3ιβ του ν. 2251/1994 για την προστασία των καταναλωτών, επιστροφές και αλλαγές δε θα γίνονται δεκτές και δε χωρεί υπαναχώρηση στα αγαθά τα οποία δεν είναι κατάλληλα προς επιστροφή, για λόγους προστασίας της υγείας ή για λόγους υγιεινής και τα οποία έχουν αποσφραγιστεί μετά την παράδοση.