Δήλωση Προστασίας Προσωπικών Δεδομένων

PRIVACY STATEMENT
Effective date – Amendments
Έκδοση 1.0, Δημοσιεύθηκε στις 11.10.2023.

This Privacy Statement describes – inter allia- the use, disclosure and protection of your Personal data, your available options regarding your Personal Data and of how you can contact us. Where in this statement a reference is made in the term “the Company”, it shall mean the business trading under the name Eirini Manousou, Trade Register Number of 167928303000 and with Tax Identification Number (T.I.N.) 067561424 of the Public Tax Office of IG Athens having its principal operating office in Efpalinou 21, Athens.

The protection of your Personal Data is very important to us. Recently, we conducted a series of changes, reflecting the growing demands of the General Data Protection Regulation (hereinafter referred to as “GDPR”) of the European Union. Our aim is to be as honest and transparent as possible regarding the personal data that we collect, as well as the means of processing of the said Data. Our Company understands and shares your concerns related to your personal data.

Our Company trades a significant variety of products and goods via our e-shop www.pawtopia.gr. Eirini Manousou’s business is related to retail trading of accessories and products in general for pets. This Privacy Statement describes the types of data which are subjected to Processing by our Company, the way the said data are processed, as well as the purpose of the said processing. Additionally, in this privacy statement, you can find information and details regarding your Personal Data processing related with specific offered services for which, additional and related information are offered. The current privacy statement governs every interaction with the Company.

Personal Data We Collect
Personal data are described as the Data which can be used for the identification of a natural person.

You may be asked to provide personal data in the context of any contact, transaction and -generally- every interaction with the e-shop www.pawtopia.gr and/or with a related legal entity of this e-shop. The e-shop, and its affiliates, may share your personal information with each other and use them in accordance with this Privacy Policy. The e-shop www.pawtopia.gr, may exchange with it’s related legal entities your personal information and use them pursuant to the current Privacy Policy. They also may combine them with other information, in order to provide and improve our products and services as well as the content of the said services and/or the advertisement of our business activity.

The e-shop www.pawtopia.gr collects data from you, through your interaction with the e-shop. Our intention is to collect only the absolutely necessary Data, which are specific and appropriate for the intended purpose of the collection.

The collection and -generallygenerally- the processing are conducted for different purposes which are described below. Among these goals is the effective operation of the e-shop www.pawtopia.gr by providing its clients with the best experiences with its products and services. Certain data are provided directly from you, for example when you create an account in the www.pawtopia.gr e-shop, or when you buy a product or contact the e-shop.

The e-shop www.pawtopia.gr relies on various legal grounds and rights (“legal basis”) for the processing of your personal data, such as your consent, the legitimate interests of the e-shop, the necessity of concluding an agreement with you and/or performing contract obligations to you, as well as the e-shop compliance with the legal duties for various purposes described below.

Additionally, data from third parties may be acquired. The data received from third parties is protected in accordance with the described practices in this Notice, alongside with the possible additional restrictions enforced by the data provider. For instance, when you purchase our products through Amazon, it is possible that your data to be delivered to the e-shop www.pawtopia.gr.

When you will be asked to provide your personal data, you can refuse. However, some of the Services and Products provides by www.pawtopia.gr e-shop require certain personal data, in order to respond and provide the product or the service. If you choose not to supply your Data which are necessary for the function and the provision of a product or service to you, you will not be able to use this specific product or service. Similarly, in case your personal data is to be collected in compliance with law or for the purposes of concluding and performing a contract with you, and you do not provide your personal data, the contract shall not be able to be concluded and performed.

Among the data we collect, the following may be included:

Name and Contact Details. Your name and surname, email address, postal address, phone number and other similar contact details. In case you express your interest to work for the company we may collect the data of your curriculum vitae such as educational data, e.g. Academics, skills, knowledge of foreign languages, working experience etc.

Credentials. Passwords, suggestions of passwords as well as similar security information which are used for the authentication and access the account.

Payment Data. Data for handling payments, such as the number of your payment instrument (e.g. credit card number), as well as its security password which is correlated with the payment instrument. In case of payment on delivery, there is the possibility of forwarding your personal data to our collaborators e.g. couriers or/and the total amount of the transaction. When you choose to conduct payments through electronic cards and similar means of payments, we may notify your data to Financial and Banking Institutions. In case of reimbursement (e.g. for cancelled orders), especially when the cancelled ordered has been conducted through payment upon delivery, you may be required to disclose your personal data, such as your account details, in order to proceed to the reimbursement.

Interactions. Data related to the use of the Company’s Services from you. For instance, we collect notes from your discussions with us, details related to possible complaints or comments you submit, details related to purchase of our products, as well as products added to your basket or removed by it, list of products you may wish to buy (wish list), coupon redeem, websites you visit and how and when you contact us. Interests and buying preferences, which help us to recommend you specific products and services interested to you. Numbers of visits to our website or other websites you visited before ours. Information collected from the use of cookies in your browser. The username of your social network, if you interacted with us via these channels, to help us answer your comments, questions and/or queries.

Video or Records. Records of events, activities in buildings, retail stores and other locations of the Company. If you visit a location of the Company, such as our premises or/and retail shops or attend a company’s event which is monitored, your image and voice message may be recorded.

Comments and Reviews. Information you provide to us and the content of the messages you send us, such as comments, survey data and reviews you write for a product.

Collection and Processing of non – personal data.
We also collect data in a format excluding the automated direct connection with specific person. We maintain the right to collect, use, transfer and communicate non – personal data for every purpose.

How we use your personal data
Our Company uses the collected personal data, for the purpose of providing our services and products to you. Our Company uses your personal data exclusively for the specific purposes of collection. In certain cases, and only after providing us your explicit consent, we use your contact details for sending promotional/campaign messages. We also use your data for the conduct of our business activities, which includes the analysis of our performance (benchmarking), the fulfillment of our legal obligations, the development of our workforce and the survey conduct. For the purposes above, we combine data collected from different environments. When we process personal data related to you, we do so, after obtaining your consent or/and as it is required in order to provide you the products you use, to conduct our business operations, to fulfill our contractual and legal obligations, to safeguard our system and client security or to serve Company’s other legal interests, as these are described in this section.

Specifically, we use the data

To provide our products, including to inform, ensure and address problems. It also includes the notification of data, when it is necessary for the provision of services or for the conduct of the requested agreements.
To improve and develop our products.
To personalize our products and make recommendations to you.
For commercial and promotional purposes, which includes newsletter delivery and providing related offers.
The following sections describe the data collection practices followed by our Company:

Create an Account. Users may create their personal account on our website. For the registration, the completion of a form with your personal details, full address, user’s contact details and a password, is required.

Purchases via our online shop (e-shop). Our Company provides its clients the capability to purchase its products online through our e-shop. This specific capability is offered to registered users and non-registered website visitors. For the completion of an order requires the following: the entry of registered users, which requires the completion of an electronic mail address (email) and a personal password. The connection via Facebook, Instagram where our Company receives public profile information and user’s email addresses. Completion of a form with invoice, payment and delivery data. In these cases, our Company processes your data, with the purpose of fulfilling its contractual relationships, to handle products’ orders or/and services, to provide customer care services, to comply with legal obligations, to dispute, raise or exercise legal claims. If we do not collect your data upon competition of your order, either from our retail shops nor online shop, we will be unable to process your order and therefore, comply with our contractual and other obligations.

Contact us. Whereas the users of our website wish to contact us, they send their message through a form, filling additionally their full name, email and phone number. In these cases the Company uses your data to answer the submitted requests/questions, the reimbursement requests or/and your complaints. The information you share with us allow us to handle your requests and reply to you in the best possible way. We may also maintain record of your questions/requests in order to better respond in any future communication. We do this based on our contractual obligations towards you, our legal obligations and our legal interests aiming to provide the best possible service and be in a position to develop our services based on your personal experience.

Contests. In response to your wishes, the Company might from time to time organize contests carried out mainly through our website, Facebook, and email. Respecting your rights, we ensure that we make available a personal data privacy statement which are collected in context of each contest.

Newsletters. The users wishing to be informed for the news and offers of the Company’s goods, may subscribe to our Newsletter providing us their email. In an effort of personalizing the related information, users may be requested to select categories of interest before completing their registration. Upon your consent, we will use your personal data, preferences and transaction data to inform you via email, internet, and phone and/or via social networks for related products and services, including individualized/ personalized offers, sales etc. Of course, you may revoke your consent at any time (opt-out).

Additional information in relation to the processing purposes:

Protection of Rights. Protection of your account from fraud and other illegal activities: This includes the use of your data for the maintenance, update and protection of your account. We monitor the browser session with us in order to detect and resolve potential problems and protect the integrity of our websites. All the above comprise part(s) of our legal interest(s). For instance, we countercheck your password when you connect to your account and we use automated IP surveillance methods to detect possible false log-in from unexpected locations. Payment Process and Fraudulent Transactions: We do this based on our legitimate business interests. This also helps the protection of our clients from fraudulent activity.

Commercial Transactions. We use data for the purpose of executing transactions. For example, we process payment data in order to provide to our clients subscriptions to products and use contact details to deliver products they buy from our e-shop.

Reports and business activities. We use data to analyze our activities. This fact helps us to make well-informed decision-making and create reports for the efficiency of our business activities.

Legal compliance. We use data for the purpose of legal compliance. For example, we use the age of our clients, to ensure that we perform our obligations to protect children’s personal data. We also process contact details and credentials, to help our clients to exercise their data protection rights.

Why we share your personal data
We share your personal data upon your consent or as it is required, for the completion of any transaction or for the supply of any product you asked for or authorize us for. When you provide us with payment data for a purchase, we will share your payment data with Bank Institutions or other similar entities that process payment transactions or provide other financial services, and for the prevention of fraud and for credit risk mitigation.

In addition, we share your personal data with our partners, affiliates and co-operators. We also share our data with our suppliers or colleagues working for us, for the purposes as described in the current statement. In this cases, our colleagues shall comply with our personal data protection policy and safety requirements, and they are not allowed to use the personal data received from us for any other purpose.

Finally, we will reserve, obtain access in, transfer, transmit and retain personal data, including their content, when we have reasons to believe in-good faith, that it is necessary for our compliance to valid legal procedure, which may also originate from national police forces or other state agencies.

Our Company jointly-process your data with: a) Collaborating third party Shops or/ and commercial businesses of our Company for the sale of products/goods e.g. franchisees, b) third party service providers processing personal data on behalf of the Company, for example (non-exhaustive) for the process of credit cards and payments, transfers and deliveries, hosting, management and maintenance of our database, email distribution, research and analysis, promotion management of the brand and products, Google, Facebook, Instagram as well as the management of certain services and data. When we use third party providers we conclude agreements obliging them to apply all the necessary technical and organizational measures for the protection of your personal data, d) other third bodies to the extent needed for the following purposes: (i) compliance with a state request, court decision or applicable law, (ii) prevention of unlawful use of websites and apps or breach of the Terms and Conditions of our website and apps and policies, (iii) our protection from third party claims, (iv) contribution for the prevention or investigation of fraud (e.g. counterfeiting), (d) to other third parties when you have provided your consent.

Στις παραπάνω εταιρείες, καθώς και σε κάθε άλλον με τον οποίο μοιραζόμαστε τα δεδομένα Σας:

Παρέχουμε μόνο τις πληροφορίες που χρειάζονται για την εκτέλεση των συγκεκριμένων υπηρεσιών τους.
Μπορούν να χρησιμοποιήσουν τα Δεδομένα σας μόνο για τους ακριβείς σκοπούς που καθορίζουμε στη σύμβασή μας μαζί τους.
Συνεργαζόμαστε στενά μαζί τους για να διασφαλίσουμε ότι το απόρρητό σας είναι σεβαστό και προστατεύεται ανά πάσα στιγμή.
Αν σταματήσουμε να χρησιμοποιούμε τις υπηρεσίες τους, οποιαδήποτε από τα δεδομένα που κατέχουν θα διαγραφούν ή θα καταστούν ανώνυμα.
Οι Εκτελούντες την επεξεργασία για λογαριασμό μας έχουν συμφωνήσει και δεσμευτεί συμβατικά με την Επιχείρηση:

να τηρούν εχεμύθεια,
να μη στέλνουν σε τρίτους Δεδομένα σας χωρίς την άδεια της Επιχείρησης,
να λαμβάνουν κατάλληλα μέτρα ασφάλειας,
να συμμορφώνονται με το νομικό πλαίσιο για την προστασία των προσωπικών δεδομένων και ιδίως τον Κανονισμό 979/2016/ΕΕ (άλλως GDPR).
Επίσης, όταν χρησιμοποιείτε ορισμένα στοιχεία μέσων κοινωνικής δικτύωσης στους Δικτυακούς Τόπους μας, μπορείτε να δημιουργήσετε ένα δημόσιο προφίλ το οποίο να περιλαμβάνει πληροφορίες όπως όνομα χρήστη, εικόνα προφίλ και πόλη. Μπορείτε επίσης να κάνετε κοινή χρήση περιεχομένου με τους φίλους σας ή το ευρύ κοινό, συμπεριλαμβανομένων πληροφοριών για την αλληλεπίδρασή σας με την Επιχείρηση.

Τα δικαιώματα Σας και ο τρόπος πρόσβασης στα προσωπικά δεδομένα σας και ελέγχου αυτών
Ο Γενικός Κανονισμός Προστασίας Δεδομένων παρέχει μία σειρά δικαιωμάτων και επιλογών, που εμείς δεσμευόμαστε να ικανοποιήσουμε. Έτσι, μπορείτε να μας ζητήσετε:

να σας ενημερώσουμε σχετικά με τα δεδομένα που τηρούμε για εσάς και τον τρόπο με τον οποίο τα επεξεργαζόμαστε. Εφόσον το επιθυμείτε, θα σας παρέχουμε και αντίγραφο χωρίς δική σας επιβάρυνση. (Δικαίωμα πρόσβασης)
να διορθώσουμε ανακρίβειες ή λάθη, να συμπληρώσουμε ελλείψεις ή να επικαιροποιήσουμε τα δεδομένα σας. (Δικαίωμα διόρθωσης)
να διαγράψουμε δεδομένα, εφόσον δεν τα τηρούμε για κάποιο συγκεκριμένο, νόμιμο και δηλωμένο σκοπό. (Δικαίωμα στη λήθη ή Δικαίωμα διαγραφής)
να αναστείλουμε την επεξεργασία α) ενόσω αμφισβητείτε την ακρίβεια των δεδομένων, β) εφόσον κρίνετε την επεξεργασία παράνομη (αλλά δεν επιθυμείτε τη διαγραφή) , γ) όταν τα δεδομένα δεν είναι απαραίτητα για το σκοπό της επεξεργασίας και δ)για όσο χρονικό διάστημα αμφισβητείται αν οι λόγοι για τους οποίους επεξεργαζόμαστε τα δεδομένα σας υπερτερούν σε σχέση με αυτούς που επικαλείστε εσείς για να σταματήσουμε.
να εναντιωθείτε ανά πάσα στιγμή για λόγους που σας αφορούν στην επεξεργασία προσωπικών δεδομένων που πραγματοποιούμε ιδίως για σκοπούς απευθείας εμπορικής προώθησης ή για κατάρτιση προφίλ. Η εναντίωση μπορεί, συγκεκριμένα, να αφορά και τη συμμόρφωσή σας προς κάποια απόφαση την οποία λάβαμε με αυτοματοποιημένα μέσα. Στην τελευταία αυτή περίπτωση, μπορείτε να απαιτήσετε από εμάς να σας επιτρέψουμε να παρέμβετε. (Δικαίωμα εναντίωσης – Αυτοματοποιημένη ατομική λήψη αποφάσεων)
να σας παρέχουμε τα δεδομένα σας σε συγκεκριμένη μορφή (συνήθως αναγνώσιμη από μηχανήματα) ή να τα μεταφέρουμε απευθείας σε άλλον υπεύθυνο κατόπιν δικής σας υπόδειξης, εφόσον, βέβαια, αυτό είναι τεχνικά εφικτό. (Δικαίωμα στη φορητότητα).
να μην επεξεργαζόμαστε εφεξής τα δεδομένα σας, παρέχοντάς σας τη δυνατότητα να ανακαλέσετε ελεύθερα τη συγκατάθεση (συναίνεση) που μας έχετε δώσει.
Μπορείτε να απευθύνετε τα αιτήματά σας στη διεύθυνση info@pawtopia.gr

Η εταιρία μας θα ικανοποιεί όλα τα αιτήματά σας εντός ενός (1) μήνα. Σε εξαιρετικά σπάνιες περιπτώσεις, που η ικανοποίηση των δικαιωμάτων σας είναι σχεδόν αδύνατη για εμάς, θα σας ενημερώνουμε άμεσα εξηγώντας σας τους λόγους της σχετικής μας αδυναμίας.

Cookies and Similar Technologies
A cookie is a small piece of text stored on your device for data retention and they may be recalled from a web server from where it has been installed. The e-shop www.pawtopia.gr use cookies and similar technologies to save and fulfil your preferences and settings to help you sing up for its services, to prevent fraud, to analyze the competency of its products and other legitimate purposes, as it is described below. The e-shop www.pawtopia.gr uses cookies as part of facilitation and function of its online services, making your next visit and browsing experience easier and more useful to you. Cookies are small pieces of text (text files) send and stored on the user’s computer allowing websites such as www.pawtopia.gr to function without any obstructs and technical failures, to collect multiple user’s preferences, to recognize regular users, to facilitate user’s log in and of course for statistical purposes, in order to determine the locations where our online shop services are useful, more popular for marketing reasons. The e-shop uses cookies to provide you with information and complete your orders. You shall keep in mind that cookies are absolutely necessary for the effective and unobstructed function of the website www.pawtopia.gr. Information stored in the website’s cookies are used exclusively from www.pawtopia.gr and partner businesses e.g. Google for statistical purposes. The user may further set up rules on its browser to do not store cookies, either generally or on a case by case basis, or to select automatic deletion of cookies after exiting the website.

Our Company uses cookies and similar technologies for different proposes depending the environment or product, such as:

Preferences and Settings. We use cookies to store your preferences and setting on your device and to improve your browsing experience. By storing your preferences in cookies, for example your preferred language, it is no longer necessary to set your settings regularly. If you select to be exempted from advertisements based on your interest, we will save your selection to be exempted from a cookie on your device.
Sign in and identification. We use cookies to check your identity. When you sign in from a browser using your personal account, we store a unique identification number and the time of login in an encrypted cookie on your device. This cookie allows you to move from one web page to another, without requiring to login again in every web page.
Storage of provided information on a website. We use cookies, to store information you shared. When you provide information to the Company, such as when you add products to your shopping cart, we store that information on a cookie to remember that information.
Comments. The Company may use cookies in order to facilitate you to make a comment on a website.
• Analysis (Performance Cookies). It is possible to use our own cookies and/or third-party cookies, as well as other identifications, to collect and evaluate usage and performance data. For example, we use cookies to count the number of single users on a website or service and to develop further statistics in relation to our products. In any case you retain the right to deactivate the use of cookies for efficiency purposes by selecting “Manage Cookies” on the pop-up window appeared during your web session on our websites. Under these circumstances it may be possible to experience delays. Furthermore, you may manage your browser settings, either completely or on a case by case basis or to select automatic deletion of cookies after exiting the website.
In any case you retain the right to deactivate the use of cookies for efficiency purposes by selecting “Manage Cookies” on the pop-up window appeared during your web session on our websites. Under these circumstances it may be possible to experience delays. Furthermore, you may manage your browser settings, either completely or on a case by case basis or to select automatic deletion of cookies after exiting the website.

Advertisement. We may use our own and/or third-party cookies, as well as other identifications, to provide you personalized advertisements related to you, your preferences and interests. In any case you may deactivate the use of cookies for advertising purposes by selecting “Manage Cookies” on the pop-up window appeared on our websites during your web session. In this case, you will no longer receive advertisements related to your preferences.
Most browsers accept cookies automatically, but they provide you monitoring choices allowing you to block or delete them. It is recommended to consult the personal data privacy policy or help documentation of your browser software to find instructions concerning the blockage or deletion of cookies in other browsers. Certain Company’s services depend on a cookie. If you select to block cookies, you will be unable to use these services.

Certain Company’s services depend on a cookie. If you select to block cookies, you will be unable to use these services.

Other important personal data information
Additional information concerning the protection of personal data are described below, for example, how do we ensure your data and the time period of data retention.

Personal Data Security
Η Επιχείρηση δεσμεύεται να διαφυλάσσει τα προσωπικά σας δεδομένα. Χρησιμοποιούμε διάφορες τεχνολογίες και διαδικασίες ασφαλείας για την προστασία των προσωπικών σας δεδομένων από μη εξουσιοδοτημένη πρόσβαση, χρήση ή γνωστοποίηση. Για παράδειγμα, αποθηκεύουμε τα προσωπικά δεδομένα που παρέχετε σε συστήματα υπολογιστών στα οποία η πρόσβαση είναι περιορισμένη, και βρίσκονται σε ελεγχόμενες εγκαταστάσεις. Χρησιμοποιούμε πλήθος τεχνικών και οργανωτικών μέτρων προστασίας των προσωπικών Σας δεδομένων. Η Επιχείρηση συμμορφώνεται με τους ισχύοντες νόμους περί προστασίας προσωπικών δεδομένων, συμπεριλαμβανομένων των νόμων περί γνωστοποίησης σε περίπτωση παραβίασης της ασφαλείας. Ο ιστότοπος μας χρησιμοποιεί το πρωτόκολλα ασφαλείας συναλλαγών των χρηματοπιστωτικών ιδρυμάτων ή/και άλλων νομικών προσώπων που αντιμετωπίζονται ως τέτοια (λχ Paypal) για ασφαλείς online εμπορικές συναλλαγές. Με αυτόν τον τρόπο κρυπτογραφούνται λχ τα δεδομένα της πιστωτικής σας κάρτας, έτσι ώστε να μην μπορούν να αποκρυπτογραφηθούν ή να αλλαχθούν κατά την μεταφορά τους στο Internet. Επιπρόσθετα, τα στοιχεία που χρησιμοποιούνται για την αναγνώρισή σας ως χρήστη λογαριασμού είναι δύο: ο Κωδικός Εισόδου (Username) και ο Προσωπικός Μυστικός Κωδικός Ασφαλείας (Password). Κάθε φορά που καταχωρείτε τα στοιχεία σας, σας παρέχεται πρόσβαση στον προσωπικό σας λογαριασμό. Η συγκεκριμένη διαδικασία επιτυγχάνεται με ασφάλεια κατά την μεταφορά τους στο διαδίκτυο και τους εξυπηρετητές (servers) της Επιχείρησης. Κατά τα ίδια πρότυπα, σας δίδεται η δυνατότητα να μεταβάλλετε τον Προσωπικό Μυστικό Κωδικό Ασφαλείας σας (Password) όσο συχνά εσείς επιθυμείτε. Μετά την καταχώρηση του επιθυμητού κωδικού, ο νέος κωδικός κωδικοποιείται και αποθηκεύεται στα συστήματα της Επιχείρησης και συνεργαζόμενων τρίτων εταιρειών, όπως λχ των εταιρειών που αναλαμβάνουν την συντήρηση των συστημάτων μας. Για τον λόγο αυτό, ο μόνος που γνωρίζει τον κωδικό σας είστε ο ίδιος και είστε αποκλειστικά υπεύθυνος για την διατήρηση της μυστικότητάς του κωδικού από τρίτα πρόσωπα.

Τα εν λόγω μέτρα επανεξετάζονται και τροποποιούνται όταν κρίνεται απαραίτητο.

Πού αποθηκεύουμε και επεξεργαζόμαστε προσωπικά δεδομένα

Δεν διαβιβάζουμε προσωπικά δεδομένα εκτός Ε.Ε.

Διατήρηση προσωπικών δεδομένων από εμάς
Η Επιχείρηση διατηρεί τα προσωπικά δεδομένα για όσο χρονικό διάστημα είναι απαραίτητο για την παροχή των προϊόντων και τη διεκπεραίωση των συναλλαγών που έχετε ζητήσει ή για άλλους νόμιμους σκοπούς, όπως τη συμμόρφωση με τις νομικές της υποχρεώσεις, την επίλυση διαφορών και την επιβολή των συμβάσεων της. Επειδή αυτές οι ανάγκες μπορεί να ποικίλουν για τους διάφορους τύπους δεδομένων, το πλαίσιο της αλληλεπίδρασής μας μαζί σας ή την από μέρους σας χρήση των προϊόντων μας, οι πραγματικοί περίοδοι διατήρησης ενδέχεται να διαφέρουν σημαντικά.

Μερικά παραδείγματα περιόδων διατήρησης δεδομένων πελατών:

Παραγγελίες. Όταν τοποθετείτε μια παραγγελία, θα διατηρήσουμε τα προσωπικά δεδομένα που μας δώσατε τουλάχιστον για πέντε χρόνια, ώστε να μπορέσουμε να συμμορφωθούμε με τις νομικές και συμβατικές υποχρεώσεις μας.

Εγγυήσεις. Εάν η παραγγελία σας περιλάμβανε εγγύηση, τα σχετικά προσωπικά δεδομένα θα διατηρηθούν τουλάχιστον μέχρι το τέλος της περιόδου εγγύησης.

Newsletters. Η δήλωση συγκατάθεσης σας για αποστολή ενημερωτικού δελτίου (newsletter) τηρείται για όσο χρόνο σας αποστέλλεται newsletter από την Επιχείρηση και πάντως όχι περισσότερο από έξι μήνες από τη διακοπή αποστολής του.

Συλλογή δεδομένων από παιδιά
Συμμορφωνόμαστε με τη νομοθεσία και δεν επιτρέπουμε σε παιδιά να εγγράφονται στους Δικτυακούς Τόπους όταν δεν έχουν συμπληρώσει το ηλικιακό όριο που θέτει η κείμενη νομοθεσία. Θα ζητήσουμε τη συγκατάθεση του γονέα για τα παιδιά που συμμετέχουν στις εμπειρίες και τις εκδηλώσεις της Επιχείρησης. Ακόμη και αν συντρέχει η συναίνεση των γονέων, δεν θα ζητούμε εν γνώσει μας από παιδιά κάτω από αυτό το ηλικιακό όριο να παράσχουν περισσότερα δεδομένα από όσα απαιτούνται για την παροχή του προϊόντος.

Οι γονείς μπορούν να αλλάξουν ή να ανακαλέσουν τις προηγούμενες επιλογές παραχώρησης συγκατάθεσης, καθώς και να ελέγξουν, να επεξεργαστούν ή να διαγράψουν τα προσωπικά δεδομένα των παιδιών για τα οποία παραχώρησαν συγκατάθεση ή έγκριση.

Αλλαγές στην παρούσα δήλωση προστασίας προσωπικών δεδομένων
Ενημερώνουμε την παρούσα δήλωση προστασίας προσωπικών δεδομένων όταν είναι απαραίτητο, για να εξασφαλίζεται περισσότερη διαφάνεια ή ανταποκρινόμενοι σε:

Σχόλια από πελάτες, ρυθμιστικές αρχές, εκπροσώπους του κλάδου ή άλλους ενδιαφερόμενους.
Αλλαγές στα προϊόντα μας.
Changes on our products.
Changes to the operations or personal data processing policies.

Contact us
If you have any considerations, complaints or questions concerning your personal data protection that you would like to address to the Data Protection Officer of the Company, please contact us by sending your message to info@pawtopia.gr. We will reply to your questions and considerations within 30 days. You may also report a consideration or submit a complaint to a data protection authority or other official and competent regulatory authorities.